Privacy Policy

Privacy
Policy

Privacy Notice

Last Updated: January 15th, 2024

This Privacy Notice outlines how CDD Services LLC and its associated entities, collectively referred to as “Pro Guard,” “we,” or “us,” gather, utilize, disclose, transfer, store, retain, or otherwise handle your information. This applies to your engagement with Pro Guard services, encompassing all interactions, whether as an individual or a business entity.

When you use any Pro Guard services whether through our app, website, or any other means, you are bound by the terms outlined in this Privacy Notice. This also extends to interactions with Pro Guard through various channels, even if you haven’t signed up or downloaded our applications.

We are dedicated to preserving your privacy and ensuring the secure and transparent processing of your information. Please carefully read this Privacy Notice to comprehend how we manage your data.

Information You Provide

At Pro Guard, we value the information you share, collecting data you voluntarily provide to enhance your experience and fulfill your vehicle service requests.

We collect the following information you provide during your interactions with Pro Guard:

  1. Identification Information:
  • Your name
  • Email address
  • Business Name
  • Phone Number
  • Vehicle Information
  • Service Request ID
 
  1. Communication Data:
  • Messages
  • Multimedia files shared
 

Your privacy is paramount, and we appreciate your trust in Pro Guard. Be assured that the information you provide is securely handled to improve your experience.

Purpose of Data Collection

The information collected serves the purpose of facilitating communication within the app, including sending and receiving messages, multimedia files.

Data Storage and Security

User information, including messages and multimedia files, is stored on our secure servers with encryption to protect your privacy. Measures are in place to prevent unauthorized access to your communication data.

Partial/Complete Data Deletion

We provide our users with the option of either deleting partial or complete data which includes but is not limited to user information, including messages and multimedia files, any information shared through the app, personal account information, etc. Easily fill out this form to request any data deletion. 

Third-Party Services

We utilize the following third-party services:

Square: Square Privacy Policy

Firebase: Firebase Privacy Policy

Advertising and Marketing

At Pro Guard, we employ advertising and marketing practices to inform you about opportunities, products, services, promotions, discounts, incentives, surveys, and rewards offered by us and select partners. Our goal is to enhance your experience and provide valuable information about our services.

Our marketing efforts encompass:

Marketing of our Services:

Sharing information about Pro Guard services to keep you informed about features, benefits, and improvements.

Communicating with You:

Keeping you informed about opportunities, products, services, promotions, discounts, incentives, surveys, and rewards.

Your preferences matter, and we respect your choices regarding marketing communications. We strive to ensure that our advertising and marketing efforts align with your interests, providing valuable insights into the Pro Guard experience.

Children’s Privacy

Pro Guard provides services for a general audience and is not targeted at children under the age of 13. We do not knowingly collect, share, or sell any information from individuals under the age of 13. If we discover that any information has been provided by a child under the age of 13, we will promptly delete that information.

Updates to the Privacy Notice

This Privacy Notice may be revised, and users will be informed of any significant changes.

Contact Information

For privacy concerns or questions, please reach out to us at contact@cddwebdesign.com.

Compliance with Laws

Pro Guard explicitly adheres to relevant privacy laws and regulations.

Pro Guard Auto Glass has been servicing its customers since 2011 and prides itself over amazing customer service and the emphasis on the quality of work we provide.

Quick Links

Operating Hours

Mon – Fri: 08:00am – 05:00pm

Saturday: 08:00am – 03:00pm

Sunday: Closed

Contact

Our Locations

Laurel

9855 J- Washington Blvd N Laurel, MD 20723

301-776-0503

Glen Burnie

514 E North Crain Highway Glen Burnie, MD 21061

301-395-0203

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